Terms of Use

  • Minimum order of $30 is applicable for all delivery orders. Minimum order of $100 is applicable for all catering orders.
  • There maybe a delivery fee of up to $4 for all delivery orders unless otherwise stated. For catering, there maybe a delivery fee of $10 for deliveries outside districts 1-15.
  • All catering orders need to be placed 2 working days in advance.
  • There is strictly no refund, change or cancellation once the order has been made and confirmed.
  • We will aim to provide you with your ordered products as close as possible within the estimated delivery time.
  • In the event an item ordered is out of stock or not available, we will replace an item of equivalent quality and price.
  • Our operating hours are as per mentioned in the location page.
  • ABC has limited delivery areas only. If your address is not found to be in our delivery area, but should be, please Contact Us.
  • To order online, registered customers must first login by keying in member ID and password.
  • Mode of payment is strictly Cash On Delivery and/or Credit/Debit Card (Visa,Master,Amex) and/or valid ABC-issued vouchers. Cash on delivery option is not available for catering orders.
  • Usage of online coupons are Customers subject to terms and conditions.
  • Online Coupons are not redeemable for cash.
  • Children below 18 years of age are not permitted to place online orders.
  • Delivery time may be affected due to bad weather or traffic conditions. This is to ensure the safety of our riders.
  • Delivery service may be temporarily unavailable in selected areas due to bad weather or unforeseen circumstances.
  • Standard condiments quantity assigned to each order will be allocated based on the packing guidelines set by ABC.
  • Goods available from this Site are available only to residents of (or companies incorporated in) Singapore. We will not be able to deliver to address outside of Singapore.
  • ABC reserves the right to withdraw any products or promotions where it deemed fit.
  • ABC reserves the right to suspend your registration if you breach stated Terms and Conditions.

ABC Rewards Program

PLEASE READ THESE TERMS OF USE FOR ABC REWARDS PROGRAM CAREFULLY. BY ACCESSING OR USING THIS REWARDS PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE.

These Terms of Use apply to your access to, and participation in, the ABC Rewards program. ABC reserves the right to change, modify and/or terminate the ABC Rewards program and/or these Terms of Use or any policy or guideline pertaining to ABC Rewards at any time and in its sole discretion. ABC Rewards Program Overview

ENROLL – To enroll in ABC Rewards program and receive program benefits, you will first need to register in store, online or via ABC Mobile app. The registration process may require that you provide certain personal information including: name, email address, phone number, password and optional information (e.g. birthday, gender, nationality)

EARN POINTS – ABC Rewards benefits are determined based on the amount you spend at ABC. For every dollar spent, Rewards Members will earn 1 ABC Rewards Point. For example, if Member spends $15, she will receive 15 ABC Rewards Points. There may be limited time promotions when ABC may offer bonus points on featured products and/or services.
To receive Points for Dine-In or Takeaway, Member must notify ABC Staff of their Rewards information (email address or phone number on the account) prior to making payment. No Points are offered for orders through third-party delivery services (e.g. UberEATS, Deliveroo, CaterSpot).
Points will only be valid for six months after the most recent transaction. Sorry, Points will not be awarded retroactively.

REDEEM POINTS – ABC Rewards Points can be redeemed for credit toward dine-in and takeaway orders. The current conversation rate is 10 ABC Rewards Points can be redeemed for 1 dollar off you order. Points must be used in multiples of 10. For example, if Member has 68 ABC Rewards Points, she can redeem up to $6 off her order. There may be limited time promotions when ABC may offer bonus redemptions on featured products and/or services.

ABC Rewards Points are for promotional purposes only and have no cash value.

WELCOME VOUCHER – By successfully enrolling in the ABC Rewards Program, you will automatically receive a one-time Welcome Voucher for use on your next order. Please refer to Member Account Details for Welcome Voucher value and expiration date. Welcome Voucher redemption subject to minimum spend values. Voucher cannot be redeemed for cash and may not be combined with any other discount, promotion or offer, unless otherwise stated.

BIRTHDAY REWARD – Your complimentary birthday reward voucher will be automatically loaded onto your account on the first day of your birthday month after you are entered into the ABC Rewards Program. Please refer to Member Account Details for Birthday Voucher value and expiration date (typically only valid for your Birthday month). Birthday Voucher redemption subject to minimum spend values. Voucher cannot be redeemed for cash and may not be combined with any other discount, promotion or offer, unless otherwise stated. Sorry, Birthday Vouchers cannot be applied retroactively.

ADDITIONAL BENEFITS – Additional personalized offers, promotions and event invitations may be distributed by email, SMS or ABC Mobile app, so you must opt-in to receive such promotional and offers from ABC

MISCELLANEOUS – ABC Rewards Benefits (Points, Vouchers, Other) are loaded electronically to your Rewards account. You can view and track your available rewards on the ABC Mobile App.

Unless otherwise stated, only one Voucher may be redeemed with each transaction. This means that you cannot use more than one Voucher in the same transaction.

There are no membership fees associated with ABC Rewards. Points, Vouchers or other Rewards benefits have no cash value and may not be exchanged for cash.

ABC reserves the right to terminate your account and/or your participation in ABC Rewards Program if ABC determines in its sole discretion that you have violated these Terms of Use, or that the use of your account is unauthorized, fraudulent or otherwise unlawful.

ABC also reserves the right to “unregister” and make ineligible for ABC Rewards Program any Member that has been inactive for two (2) consecutive years. “Inactive” is defined as having no purchase activity.

ABC reserves the right to terminate, discontinue, modify or cancel the ABC Rewards program at any time and in its sole discretion by posting the revisions to artisanbakery.com.sg without giving specific notice to you.